About Leeds Federated:

At Leeds Federated we’ve been “helping people make a home” since 1974. Our social purpose has been at the heart of everything we do for the last fifty years. From our origins tackling poor housing conditions in the inner-city, we have organically grown to provide homes and services to around 10,000 people across Harrogate, Leeds and the wider Leeds City Region. Our growth has been purposeful, and we remain closely connected to the people and communities whose neighbourhoods we serve.

Leeds Federated is a customer-focused, local community organisation with a proud history in the areas we serve. As a medium-sized organisation, we’re small and flexible enough to tailor our services to suit the different strengths and needs of our of customers. Our overall customer satisfaction rate is at 84%, reflecting the success of our approach. Moreover, we’re actively engaged with PlaceShapers at a regional and national level to influence housing policy and make a difference on a broader scale.

Opportunity Overview:

In response to the evolving challenges faced by housing associations, including consumer regulations, property maintenance obligations, and the growing importance of data utilisation, Leeds Federated has recently restructured its Senior Management Team with our current Head of Housing and Head of Asset Management transitioning into the newly established roles of Director of Customer Services and Director of Assets and Development. As a result, we’re pleased to announce two exciting opportunities within our organisation: Head of Housing and Head of Asset Management.

Responsibilities and Opportunities:

These roles are at the heart of our commitment to delivering exceptional customer service, and we’re seeking exceptional candidates who can contribute to our mission. Both roles are part of our Leadership Team, the successful candidates will lead the organisation working alongside the Senior Leadership Team and Committee members to ensure the delivery of our Corporate Plan and social purpose.

Join Our Team:

Leeds Federated is a unique organisation filled with talented individuals who embody our values of passion, honesty, excellence, and innovation. The Head of Housing and Head of Asset Management positions will play a crucial role in our continued success, leading our work with customers in their homes and neighbourhoods, and bringing technical knowledge and expertise that will help us respond to today's challenges while shaping our long-term strategy. Above all, the successful candidates will bring leadership and personal qualities to sustain a culture that is people-focused, professionally curious, and open to innovation and continuous improvement.

In return, we offer a competitive salary, an agile approach to work, support in your personal growth and development, and an opportunity to influence the work of Leeds Federated for the benefit of our customers.

If you resonate with the description and believe that Leeds Federated is the organisation you want to be a part of, we would love to hear from you. For an informal conversation about the role, please contact Ian Robertson at ema on 07947 126329 or email ian.robertson@emaconsultancy.org.uk .